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Si necesita contactarnos, puede hacerlo a través de este formulario o directamente por correo electrónico. En esta misma página también podrá ver preguntas y respuestas frecuentes.

Mandanos un mensaje

Información

C/Capitán Gaspar Ortiz, 116 Pta.3 Izq. 03204 Elche (Alicante) (Spain) info@sendasoft.com support@sendasoft.com sales@sendasoft.com

Soporte en inglés y español.

Support in English and Spanish languages.

Preguntas frecuentes

En esta sección puede encontrar las preguntas y respuestas que nuestros usuarios nos hacen con frecuencia. Si no encuentra su pregunta aquí, puede escribirnos a través de nuestro formulario o directamente por correo electrónico.

¿Puedo pasar de una versión a otra?

Si compra una versión de JfControls, puede comprar cualquier versión superior por la diferencia de precio. Vea las opciones en nuestra tienda.

¿Puedo descargar las nuevas versiones?

Dependiendo de la versión de JfControls que haya adquirido, tendrá un período de actualización gratuito de 3 o 4 meses.

Después del período de actualización gratuita, ¿qué debo hacer?

Después del período de actualizaciones gratuitas, puede comprar un nuevo período de actualización de 12 meses que siempre comenzará desde el período anterior.

¿Y si pasan los 12 meses sin comprar un nuevo período?

Debe comprar una nueva licencia de producto, pero como atención haremos un descuento en el precio de venta normal.

¿Cuánto tiempo tengo de soporte?

Tendrá soporte durante el tiempo que tenga actualizaciones.

¿Qué tipo de soporte tenemos?

Tenemos soporte por correo electrónico en inglés y español.

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